I’ve been relying on Carsten and his team to make sense of the insurance business for me and my colleagues for over 20 years. Their breadth of knowledge of the industry is amazing. They approach our insurance renewals and costs as if they were paying them and are always striving to find the best value for us. Detailed, honest, fair and respectful is how I would describe them to anyone that asks. I can’t emphasize enough how much I appreciate having Carsten and his team on speed dial for all issues, big and small. They truly do care.
Mike L.
We’ve had the pleasure of working with Patriot for many years and consider them an invaluable resource on our external advisory team. Patriot keeps us ahead of regulatory changes and handles our day-to-day employee benefits needs with speed and accuracy. They are proactive, reliable, and easy to do business with. We know we are in good hands and we are always eager to refer them to other local businesses.
John B., Senior Partner
I have worked with Patriot Benefits for the last 10 years. They provide an unparalleled level of customer service. From the initial phase of pursuing insurance proposals, diligent negotiating, seamless implementation, and ongoing customer support during the course of the plan year, there is no one else I’d rather have as our benefits partner. Carsten and his team make the benefits piece of my job easier!
Donna S.
Patriot Benefits has been so helpful with my business needs. From adding coverage for employees to policy renewals, Patriot makes it easy. Everyone is so friendly and helpful with any questions I may have. I have faith in them to provide me with the best choices for my benefits needs. I highly recommend Patriot Benefits.
Dawn C.
Patriot Benefits reached out to us, wanting to offer their services. I usually pass on such solicitation, but I am so thankful that I welcomed that meeting with Nick. We had been doing so much of the leg-work involving our employee benefits and it was exhausting. When I talked with him about all that I had to do, he told me that Patriot Benefits would handle the paperwork that I had been doing and more. I was sold! And I am so pleased with all that they do for us – getting best pricing and quality products, taking care of paperwork, presentations to my employees – all in such a pleasant and timely manner! They have taken so much work off my plate. I would highly recommend their services
Audrey D., Owner
Patriot Benefits has been an invaluable partner for our business. We could not function without them.
Matt D.
We are thankful that Patriot Benefits is handling our benefits packages. The team at Patriot Benefits works hard for us and we know we are in good hands.
Trish W.
Nick and his team at Patriot are fantastic! Very knowledgeable and a true partner in the healthcare industry for small businesses. Patriot adds value for our employees and our organization.
Seth L., CFO
As a business owner, Patriot Benefits helped me make sense of my health insurance options and choose a plan that works for my team and my budget. They’re quick to respond and explain things clearly, which made the process far less stressful.
Brooke S., President
We have partnered with Patriot Benefits and Carsten for nearly eight years, and the reason is simple: their customer service is exceptional. Carsten consistently responds to every inquiry promptly, thoroughly, and with genuine care. His deep expertise in employee benefits, combined with his approachable and professional demeanor, makes complex issues feel straightforward. He sets the standard for responsive, high-quality service, and we couldn’t ask for a better partner. Highly recommend.
Stacy H., Office Manager
“We have been working with Patriot Benefits for many years. Their customer service is outstanding. Questions are answered professionally and in a timely fashion. The staff is friendly and easy to work with. We have found Patriot Benefits to be a top notch company and would refer others to their services without hesitation.”
Kathryn E., MSW, Executive Director
“When dealing with the complex world of Insurance, it is wonderful having experienced problem solvers like the staff at Patriot Benefits on your side. Not having to spend hours on the phone dealing with medical providers and the Insurance company is worth its weight in gold!”
Gregory G., Partner
“Thank you for your outstanding customer service. Your organization not only talks the talk but it walks the walk as well. Thanks for caring and taking care of all of our employees.”
Tim O., Executive Vice President
“Patriot Benefits provides us with excellent service and support. They have extensive industry knowledge and expertise, and have saved us money on our health and disability insurance, but more importantly have saved us time and given us peace of mind.”
Ashley A., Owner
“Having Patriot Benefits as our broker, navigating Health Care Insurance for us has been a definite PLUS. Carsten, Flemming and their staff have always answered any questions promptly and professionally to make sure we receive the best information and the best value to help make the right Health Care Insurance decisions.”
Lisa M., Owner
“Handling employee benefits can be a difficult task for a business with 40 employees. With the many other tasks that I handle on a daily basis, it is impossible to stay on top of all of the changes that are happening in that regards. I couldn’t do it without the help of Patriot Benefits. They have always been super helpful with our annual healthcare renewals. They are very knowledgeable in answering any benefits questions that I or our employees have. Most importantly, they are very responsive. I really can’t say enough about how helpful they are to me in regards to this aspect of our business.”
Kendra B., VP of Administration
“I appreciate Patriot Benefits for partnering with us to supply quality healthcare to our non-profit organization. They have found for us medical plans which have not only limited our cost increases but in some cases decreased our premiums. But it does not stop there; they give terrific advice, handle personnel needs like COBRA letters and keep us informed of the latest legislation that may impact our benefits. I highly recommend them – I am glad we have been partnering with them for the last few years.”
Keith B., Director of Finance and Administration
“We have been using Patriot Benefits as our health benefits broker for approximately 8 years. They have always acted in our best interests and help us navigate the sometimes choppy waters of the health care system. In addition, our employees get support and timely answers to questions about their health care benefits.”
Steve S., Controller
“Our non-profit agency has struggled to meet the rising cost of health insurance while still providing quality coverage for our employees. Patriot Benefits has been an incredibly valuable resource in this process – not only in guiding us through the many selections available, but also in meeting with our staff members to explain policy changes from year to year. Their gentle, knowledgeable, and sensible approach to insurance has provided financial benefit to our agency and reassurance to our employees.”
Doug E., Executive Director
“We have been so happy utilizing Patriot Benefits for our Healthcare needs. We are a small company and we are treated as if we are one of their most important accounts. Anytime, one of our employees has an issue with insurance (i.e. a claim is rejected, a problem with a referral etc.) I know I never need to worry. I will call Patriot Benefits and they will cut through all the red tape and find a solution. They also provide us with a cost comparison each year at renewal time so that we can customize the plan we chose so it matches what’s best for the business and our employees. I would definitely refer them to anyone.”
Darlene V., Accounting Director
Working with Patriot Benefits has been a completely different experience from the larger, impersonal companies we’ve used in the past. As a local, family-owned business, they bring a level of care, responsiveness, and attention to detail that’s hard to find.
Nick and CJ have been incredible to work with—always accessible, proactive, and genuinely invested in helping us navigate even the most delicate and complex situations. Their insight and guidance have been invaluable, and they consistently take the time to walk us through our options so we can make informed decisions with confidence.
We never feel like just another account. They truly understand our business, our team, and what matters most to us. Having a trusted partner like Patriot Benefits—one that combines expertise with a personal, hands-on approach—has made all the difference. We highly recommend them to any business looking for a better, more human experience with their benefits broker.
Nicole R., Business Manager
Support your team with enterprise-level care and resources.
Just because you are not a fortune 500 employer does not mean you can’t have the same support and attention. You and your employees are equally important, and deserve no less.